ウェスティン・エクセルシオール,フィレンツェへようこそ
ラグジュアリーな体験に満ちたフィレンツェを代表するアルノ川沿いのホテル
ご予約は、excelsiorflorence@westin.comまでEメール、または+39 055 2716 3857までお電話でご連絡ください。 シニョリーア広場やウフィツィのすぐそばにあるウェスティン・エクセルシオール,フィレンツェは、フィレンツェの文化の中心に位置しております。 ポンテヴェッキオ沿いのブティックを散策したり、地元のカフェでエスプレッソを楽しんだり。フィレンツェの魅力をご満喫ください。 ガラス張りのルーフトップバー&レストラン「SE·STO on Arno」では、味わい豊かなお料理と見渡す限りの絶景をお楽しみいただけます。 体調の維持はWestinWORKOUTフィットネススタジオを、ワンランク上の会議は当ホテルの個性的なイベント会場をご利用ください。また、ホテル内では7世紀にわたるイタリアの歴史をお楽しみください。 最近改装された171室の優雅な客室とスイートでは歴史を感じていただけます。一部のお部屋にはプライベートバルコニーを備えています。 アルノ川の絶景やHeavenlyベッドが五感を癒します。また、高速インターネットアクセスで効率的にお仕事をこなしていただけます。
Rooms & Suites
The Jewel Of The Renaissance
Florence, the capital of Tuscany and the jewel of the Italian Renaissance, is the most popular city of the region. The city can be described as an 'open air museum' and is recognized worldwide as among the top cities for art and architecture, with its many historic buildings, monuments, and rich museums.
From Carolina Bonaparte to the Westin brand
Hotel History
A wealth of historical memories (seven centuries of Florentine history) is associated with the area on which stands the building that is now home to one of the most iconic Westin hotels, The Westin Excelsior, Florence.
Your Dream Wedding in Florence
A wedding with a difference, offering exclusive settings and outstanding service. all to ensure that you get all that you wish for on your Big Day. The Westin Excelsior, Florence brings you beauty, luxury and experience, allowing you to relax, enjoy and savour every moment of this important day. The Wedding of your Dreams is just one step away.
Pets Welcome
The hotel is delighted to welcome pets to the property. We permit one dog (18kg/ 40lbs) per room and provide the following amenities for their comfort: a dog bowl, bed, mat and a Pet Welcome Kit.
Frequently Asked Questions
What time is the check-in and check-out time?
Check-in is at 3pm and check-out is at 12pm.
What are the documents required at check in?
As local legal obligation, all guests, including children, must be present at check-in and show their government-issued photo ID document (EU citizens) or passport (non-EU citizens).
Do you accommodate early check-in/late check-out?
We can only guarantee early check-ins for rooms reserved the prior night at the full rate. We will do our best to accommodate late checkout requests, subject to availability. A charge of 50% of the room rate will be applied for checkouts up to 8pm.
What is the Florence city tax?
Since July 2011, facilities providing accommodation in Florence are obliged to apply a tourism tax. For 5 star properties, the city tax is € 5.00 per person per night for a maximum of 7 nights in a row. Children up to twelve years old and people who care for patients admitted to local hospitals are exempted from the city tax. For more details, please contact our concierge.
What is the hotel voltage?
Hotel voltage is 220 V. Please make sure to check the voltage of your equipment before usage.
Do you provide adaptors or converters?
Our concierge will provide guests with adapters but no converters are available.
Do you have safe deposit boxes?
For your convenience there is an electronic safe box in all rooms, with a person digit code. Safe deposit box is at your disposal also at front desk.
Do you have a business center?
We have a Computer Station in the lobby available 24 hours a day, 7 days a week. Otherwise, for more privacy the business center at your sister property The St. Regis Florence, located just in front of us, is at your complete disposal 24 hours a day, 7 days a week.
What does Internet cost or how can you connect multiple devices using one internet access under one single internet fee?
Bonvoy members benefit free WIFI in public area and in room
Non Bonvoy Members:
Computer Station and public area free
WIFI in room 1h 4€ - 24h 15€
It is permitted to connect three different devices through one single internet access.
Which payment methods does the Hotel accept?
We accept Credit Card. We accept payment in cash as well, but not for amounts greater than or equal to 2.000€ for Italian guests and 15.000€ for foreign guests.
Can I Pay For My Stay In My Own Currency?
Yes, your credit card must support Dynamic Currency Conversion. This service is available to Visa and Mastercard customers in USD, AUD, GBP, CAD, HKD, JPY and CHF.
Is it possible to smoke in the hotel?
Please note that smoking is not permitted in the common areas inside the hotel according to the Italian law.
Do you have hairdryer?
All rooms are equipped with hairdryers.
Do all your rooms have air conditioning?
All rooms are equipped with air conditioning.
Do you provide guest with boiler, coffee makers or iron boards?
In accordance with security safety and regulation, usage of boilers, coffee makers or irons is not permitted in the room. Please feel free to contact our room service and/or laundry department for any assistance.
Does your hotel provide cribs?
Cribs are complimentary and are provided upon request. Hotel provide blankets, bumpers, pillows upon signed waiver. Otherwise, guests are invited to bring their own.
How much will be charged for an extra person?
A third person is welcome in selected Premium Deluxe Rooms and suites with a daily supplement of 80€. Only one extra person can be accommodated per guest room.
Are pets allowed and at what costs?
The hotel is delighted to welcome pets to the property. We permit one dog (18kg/ 40lbs) per room and provide the following amenities for their comfort: a dog bowl, bed, mat and a Pet Welcome Kit.
Are connecting rooms available?
Yes, we have connecting rooms available in select guest rooms with Arno River views and suites. They must be required by contacting the booking office.
Does the hotel provide parking and how much does it cost?
Hotel offers valet service at the garage close to the hotel. This will cost 35€, 45€ or 55€ per day depending on the size of the vehicle.
What is "Ztl"?
"Zona traffico limitato" stands for a limited traffic zone, in which The Westin Excelsior, Florence is situated. Only public transport and authorized cars are permitted within the dedicated zone. For detailed information if you wish to arrive with your own car, please contact our concierge.
Another option is to park your car yourself which will be between 28€ - 48€ per day depending on the size of the vehicle.
What are the laundry service hours?
Laundry is available to all guest from Monday to Saturday: 8.00am to 9.00pm. Sunday: 08:30am to 09:00pm
Does your hotel have a fitness center/Spa/pool?
Our hotel is equipped with a WestinWORKOUT® Fitness Studio with Technogym facilities accessible 24/7 with room key and complimentary to all guests.
Guests of The Westin Excelsior are welcome to reserve the spa services and treatments available at the Iridium Suites Spa by Clarins located at our sister hotel, The St. Regis Florence. Charges apply.
Opening hours Monday to Saturday: 10am – 6pm, Sunday 3pm – 8pm. Outside opening hours written requests may be sent directly to the Spa team.
What are the breakfast hours and costs?
Caminetto Room is open for breakfast daily from 07am to 11am.
Buffet Breakfast costs 44,50€ per person.
Continental Breakfast costs 28,50€ per person.
Light Breakfast costs 17,50€ per person.
How many dining possibilities does the hotel offer and what are the opening hours?
The Westin Excelsior, Florence features a restaurant and two bars, where you can enjoy a meal between 12 PM and 11:00 PM. For more information, please visit our dining section.
アクセス
ウェスティン・エクセルシオール,フィレンツェ
イタリア, Florence, Piazza Ognissanti 3
専用車サービス、有料: 105ユーロ (片道)、要予約
専用車サービス、有料: 300ユーロ (片道)、要予約
専用車サービス、有料: 130ユーロ (片道)、要予約
プロパティ内:
専用車サービス:
リムジン/バンサービス
周辺の観光スポット:
バス停留所:
Busitalia SITA Nord Autostazione
Piazzale Montelungo Florence Bus Station
鉄道駅:
Santa Maria Novella Railway Station
Rifredi Railway Station
施設の詳細
無料Wi-Fi
ドライクリーニングサービス
ランドリー
ルームサービス
24時間ルームサービス
モーニングコール
ターンダウンサービス
チェックイン: 15:00
チェックアウト: 12:00
チェックイン最低年齢制限: 18
全館禁煙
ペット歓迎.
A pet waiver must be signed at check-in.Pets are not allowed in public areas.
ペット料金 (返金不可) Per Night: €45
ペットの最大体重: 18kg
客室に同伴可能ペット数: 1
Garage Excelsior 0.2 KM
1日: €55.00
お支払方法: クレジットカード, Cash
エレベーター完備
コンシェルジュデスクサービス
託児所サービス
スタッフの対応言語:
イタリア語, 英語, スペイン語, フランス語, ドイツ語
バリアフリールームや共用エリアの特徴、特定の障害に対する特別サービスに関する詳しい情報については、お電話でお問い合わせください +39 055-27151
エレベーター完備
介助犬同伴可
すべてのホテル内レストラン
会議スペース
客室とスイート前の廊下
正面玄関
アラームクロック テレフォンリンガー
バスタブの手すり
レバーハンドル付きの客室ドア
客室の窓の二重鍵
客室やスイートのドアのビューポート
自動で閉まる客室やスイートのドア
車椅子の高さに合わせたトイレ便座―障害者用トイレ
開閉可能な客室の窓
電子ルームキー
高さ調節可能な手持ちのシャワー